Refund Policy

1. Pro subscription refunds

TripSignal Pro is currently an annual subscription. If you purchased a Pro subscription and decide it is not right for you, you may request a refund within 30 days of the initial purchase.

2. How to request a refund

Use the TripSignal contact form to request a refund. Include the email address associated with your TripSignal account and the date of purchase so we can locate the subscription.

3. Refund processing

Approved refunds are returned through the original payment method. Processing time can depend on the payment provider and your financial institution.

4. Renewals and other charges

Refund requests for renewal charges made more than 30 days after the charge are not covered by the standard refund window and may be considered individually. Any refund rights that cannot legally be waived remain unaffected by this policy.

5. Free access

There is nothing to refund for free TripSignal access. Creating or using a free account does not create a paid charge.

6. Changes to this policy

We may update this policy when our pricing or billing practices change. The current version will be published on this page.